SBI PO Interview Expected Questions: If you appeared in the SBI PO 2025 Mains exam, you might be preparing for the interview round. The SBI PO Mains result is not out yet. After releasing the Mains result, SBI will start the third round of the recruitment process. This third and final round includes group discussion, psychometric tests, and a personal interview. So, to make the interview round easy for you, we’ll share with you the questions that are expected for the interview round. Read on to know more!
SBI PO interview is the last and final phase of the SBI PO selection process. The interview part is conducted to interact with the candidates in person and evaluate them face-to-face. From their speaking style, to their body language, to how they think is observed. SBI PO interviews test them with an array of questions, ranging from personal to academic and awareness-based questions. Therefore, as an aspirant, you should be fully prepared to face it. You should care about the way you introduce yourself and communicate confidently to impress the panelists.
Below, we’ve provided some of the most important and frequently asked questions for the SBI PO Interview 2025.
SBI PO interviews are usually a mix of personal questions and general/banking awareness questions. Here are a few personality-based questions you can expect:
Interviews are also meant to test the candidate’s knowledge of the job company, job, and career path they’re being interviewed for. This includes:
These technical questions test candidates’ understanding of banking operations, financial concepts, and current industry trends. Being well-prepared for these topics is crucial for success.
SBI is India’s largest public sector bank, established in 1955, with a wide network of over 24,000 branches and 60,000+ ATMs. It provides a range of services like deposits, loans, insurance, digital banking, and wealth management. Being government-owned, SBI is known for its trust, stability, and contribution to financial inclusion through schemes like Jan Dhan Yojana, PM Mudra, and digital payment initiatives like YONO. It has a strong presence not only in India but also in international markets, serving millions of customers.
2. What is your understanding of the banking industry?
The banking industry is the backbone of the economy, enabling financial transactions, savings, credit, and investments. Banks play a vital role in mobilizing resources, supporting businesses, and promoting financial inclusion. With technological advancements, digital banking, UPI, and mobile apps have transformed the customer experience, making banking faster, more accessible, and convenient. The sector also faces challenges like credit risk, cyber fraud, and regulatory compliance, which require continuous adaptation.
3. How do you stay up-to-date with industry changes and trends?
I regularly follow RBI updates, banking news on The Economic Times and Business Standard, and official SBI announcements. I also subscribe to financial blogs, newsletters, and watch webinars on banking reforms, digital innovations, and policies. Participating in online discussion forums and mock interviews helps me understand the practical implications of industry trends.
4. How do you handle a customer who is angry or upset?
First, I remain calm and listen attentively to the customer without interrupting. I acknowledge their concerns and empathize with their situation. Then, I provide a clear explanation or solution, ensuring transparency. If immediate resolution is not possible, I assure them of a follow-up within a specific time frame. The key is patience, understanding, and maintaining professionalism while focusing on resolving the issue efficiently.
5. What is your understanding of credit risk, and how do you manage it?
Credit risk is the possibility that a borrower may default on loan repayment. Banks manage it by assessing the borrower’s creditworthiness, analyzing financial statements, income stability, and past credit history. Tools like credit scoring, collateral, and monitoring repayment schedules help mitigate risk. Diversification of loans, adherence to RBI guidelines, and timely follow-ups also reduce exposure to bad debts. As a future banker, I understand the importance of balancing risk management with customer service.
Disclaimer: The SBI PO Interview Questions – Most Expected Questions provided on PracticeMock’s blog are intended solely for educational and exam-preparation purposes. These questions are not official materials released by the State Bank of India (SBI) or the Institute of Banking Personnel Selection (IBPS) and should not be considered a substitute for official notifications or interview guidelines. While efforts have been made to ensure accuracy and relevance, PracticeMock does not guarantee that the questions, formats, or topics will exactly match those asked in the actual interview process. Readers are strongly advised to consult SBI/IBPS’s official website and notifications for authoritative information. PracticeMock and its contributors disclaim responsibility for any errors, omissions, or outcomes resulting from reliance on this material.
The SBI PO interview is all about how you present yourself on the day of the actual interview. Your General knowledge, body language, dressing sense, and introduction play a crucial role in clearing this final Phase of the exam.
Let’s take a look at some of the most important tips to clear the upcoming interview:
Your awareness of current events reflects your seriousness as a candidate. Read daily to stay informed on banking, business, and national updates.
Your resume speaks before you do. Be ready to explain everything you’ve written in your application and biodata form confidently.
Document verification is a must before the interview. Staying organized saves you stress and leaves a positive first impression on the panel.
Punctuality shows professionalism and sincerity. Arriving late not only spoils your confidence but may also affect your eligibility to appear.
First impressions matter a lot in interviews. Your appearance and calmness help create a sense of confidence and reliability in the interviewer’s mind.
Confidence with active listening makes your communication more effective. Interviewers appreciate candidates who pay attention and respond calmly and clearly.
Trying to fake confidence or personality won’t help. Being natural will make you sound more genuine, comfortable, and trustworthy to the panel.
Candidates can give their answers like this: In a previous role, I faced a challenging situation where a project was falling behind due to miscommunication between team members. I took the initiative to organize a meeting to clarify roles, address concerns, and realign our goals. By fostering open communication and collaboration, we identified the root issues and developed a revised timeline. I also created a shared progress tracker to improve transparency. As a result, the project was completed successfully and even received positive feedback from the client. This experience taught me the value of proactive communication and teamwork in overcoming obstacles.
Disclaimer:
The interview questions and preparation tips provided in this article are based on expert insights, previous trends, and commonly asked topics in SBI PO interviews. While the content is designed to help candidates prepare effectively, it is not an official list of questions from the State Bank of India (SBI). Actual interview questions may vary. Candidates are encouraged to use this resource as a guide and supplement it with their own research and preparation from official SBI communications and trusted sources.
You need to be ready to face questions similar to the questions mentioned above. You may face questions that may not be exactly like these sample questions, but they would reflect on the topics or terms mentioned in them. So, you need to revisit the banking and economic awareness topics and keep yourself updated with the SBI bank interest rates, types of bank accounts, new policies, etc. to clear the interview round with flying colours. Don’t forget that if you are not aware of or not sure about some facts or figures mentioned in the question asked by the interviewer, express that you are not sure about them and ask about them with politeness. This will showcase that you are honest and curious to get informed about the things related to your job.
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